All Post

After a crash, most people assume the insurance company is there to evaluate the claim fairly, apply the law, and pay what is owed. That is not really how it works. The adjuster may be perfectly polite. They may sound sympathetic. They may even sound helpful. But the company is still a company. Its job...

Read More

After a bicycle crash, a lot of people ask the wrong question first. They ask, “Who is at fault?” What they often mean is something more personal: Am I in trouble here? Is the insurance adjuster right to blame me? Did the police officer’s attitude decide the case? Am I allowed to say the driver...

Read More